In the fast-paced world of packaging equipment, Ossid and Reepack have emerged as leaders in providing innovative solutions to customers worldwide. With a comprehensive range of offerings, including tray overwrapping, lidding/vacuum skin packaging (VSP), horizontal form-fill-sealing, flow wrapping, weigh price labeling, and case scale machinery, Ossid and Reepack have established themselves as trusted partners in the food and medical device industries. In this blog post, we will delve into the advantages that set Ossid and Reepack apart from the competition, focusing on our consultative approach and their commitment to customer satisfaction.
Consultative Selling for Informed Decision Making
Ossid and Reepack take pride in their award-winning sales and service team, led by Jason Angel, the Vice President of Sales for Ossid and Reepack North America. This team operates with a consultative approach, going beyond traditional sales tactics to become trusted advisors to their customers. Rather than simply pushing a particular product, they engage in a collaborative process, guiding customers through the equipment procurement journey.
The ability to provide every form of packaging required sets Ossid and Reepack apart. Our extensive product range allows us to offer customers a thorough evaluation of each equipment type, outlining the pros and cons and walking them through the decision-making process. This consultative selling approach ensures that customers make informed choices based on their specific needs, leading to long-term satisfaction.
Comprehensive Packaging Solutions
One of the significant advantages of partnering with Ossid and Reepack is the breadth of packaging solutions offered. Whether it’s tray overwrapping/lidding, vacuum skin packaging (VSP), horizontal form-fill-sealing, flow wrapping, weigh price labeling, or case scale machinery, Ossid and Reepack have the expertise and technology to address various packaging requirements. This versatility allows us to serve both the food and medical device industries, where packaging demands can be complex and diverse.
By providing comprehensive packaging solutions, Ossid and Reepack eliminate the need for customers to engage multiple suppliers for different packaging equipment. This streamlined approach not only saves time, but also ensures seamless integration of different packaging processes, resulting in increased efficiency and productivity.
Commitment to Service Excellence
Ossid and Reepack’s commitment to customer satisfaction extends beyond the initial sale. Our dedication to service excellence is evident in our responsive and reliable support network. From installation and training to ongoing maintenance and technical assistance, our highly trained technical service team is readily available to address any concerns or issues that may arise.
Our emphasis on building long-term relationships is a testament to our commitment to customer success. By providing prompt and effective support, we ensure that our customers’ packaging operations run smoothly, minimizing downtime and optimizing productivity.
Ossid and Reepack have established themselves as leaders in the North American packaging equipment industry by offering comprehensive packaging solutions and employing a consultative approach to sales. Our ability to provide every form of packaging required, along with a dedicated sales and service team, sets us apart from the competition. With Ossid and Reepack, customers can be confident that they are partnering with a trusted advisor and receiving top-quality equipment that meets their specific needs.
In a rapidly evolving marketplace, where packaging requirements continue to grow in complexity, Ossid and Reepack’s commitment to innovation, service excellence, and customer satisfaction remains unwavering. As industry leaders, we continue to push boundaries and deliver cutting-edge packaging solutions, making Ossid and Reepack the go-to choice for flexible and tray packaging equipment in North America.
Join Jason Angel in the following video as he discusses the key advantages to working with Ossid and Reepack on your next food or medical packaging application.
Ossid provides superior tray overwrapping, flow wrapping, weigh price labeling, case scales, and horizontal thermoform fill & seal machinery. We are committed to designing and building solutions that protect product quality and fully meet our customers’ production needs.